When you sign up with Shopping Cart Elite, each employee automatically gets a personal email address with your company domain name. This is very important as this gives your customers the authenticity that you are a real and professional business.
Shopping Cart Elite email client, allows you to email in and out directly from the Shopping Cart Elite software. You will not require to use any other software to manage your emails. The main benefit for using Shopping Cart Elite is all your business emails are stored in a single inbox, so you can access all of your important communication from anywhere in the world.
The email client can also store professional messages that can be sent to your customers with one click of a button, receive feedback evaluation from replied emails and automate all email notices (such as receipts) to your customers.
Shopping Cart Elite exchange server was built from ground up, below you will find a list of all the benefits.
Built-in Protection
- Professional Communication - Keeps communication alive and e-mail flowing with enterprise-class availability and reliability.
- Scan Email with Antivirus - Helps safeguard users and the organization's valuable data from the harmful effects of spam and viruses. Our exchange server comes with built-in defenses against spam and phishing e-mail as well as additional integrated filtering and multi-engine scanning capabilities provide advanced protection.
- Email Encryption - Provides trusted communications within the organization automatically and without added cost or complexity. All emails use an encryption for both internal and Internet-based messages help protect the confidentiality of messages in transit.
- Custom Settings - Simplifies regulatory compliance in a way that supports the different needs of employees, compliance managers, and messaging administrators.
Damage Control
- Monitoring Employees - Monitor your employees email communication to improve productivity. You can see how many emails remain unanswered, how much time your employees take to answer emails and you can even take over an employee's email if they are laid off.
- Feedback Evaluation - Send out automated feedback notifications to your customers after an employee has replied to them. This can give you feedback from your customer, if they were satisfied with your employee's reply. This feature can identify if your employees are benefitting your company or hurting your company.
Employee Benefits
- Custom Signatures - Allow employees to create custom signatures for their email account, so your customers can easily identify the person behind the email.
- Professional Messages - Allow employees to create professional reply messages, to re-use them later for frequently asked questions.
- Email Price Quotes - Allow your employees to easily email price quotes to your customer from Shopping Cart Elite.
- Order Tracking Communication - Customer email communication can be attached to a specific order to increase relevancy of the communication.
- Customer Tracking Communication - Communication between the employee and the customer is recorded into each customer's account. This will allow your employee to quickly follow up on their customer issues.
- Single Mailbox - Increase the productivity of today's employees who require the ability to respond quickly at home, work, or on the go. Using Shopping Cart Elite you can offers employees a single inbox to access all of their important communications-including voice mail, fax, and e-mail-while avoiding the cost and effort of maintaining separate systems.
- Sharing Data - Improves collaboration and productivity by making it easier to find and share data, documents, and schedules from anywhere.
Operational Efficiency
- Automated Notices - Everything from backorders, customer notices, thank you letters and reviews will be automatically emailed to your customers automatically. This will ensure that your business operates smoothly, eliminating reactive tasks.
- Supplier Communication - You can automatically have new orders sent to your suppliers and schedule follow up emails to your suppliers to update you with tracking numbers.
- Managing Email Accounts - You can easily create new email from the admin setting in Shopping Cart Elite.
Job Function *
Size of Company *
Industry *