Even though we have a full library of great software and marketing tutorials that can answer 99% of your questions, there may still be a time that you will need extra help. Everyone is different and everyone needs different kind of support for their online business. We offer free email support for both customer service and technical questions. In addition we offer complimentary live support to each one of our clients. However if you need VIP support or more marketing consulting, there are additional packages you can consider.
STANDARD SUPPORT
24/7 EMAIL SUPPORT (REPLY WITHIN 24 HOURS)
9AM-5PM EST SKYPE/PHONE CUSTOMER OR TECHNICAL SUPPORT BY NEXT BUSINESS DAY APPOINTMENT
(UP TO 4 HOURS PER MONTH)
FREE
DEDICATED SUPPORT
24/7 EMAIL SUPPORT (REPLY WITHIN 12 HOURS)
9AM-5PM EST SKYPE/PHONE CUSTOMER OR TECHNICAL SUPPORT BY SAME BUSINESS DAY APPOINTMENT
(UP TO 8 HOURS PER MONTH)
$300 / mo
$2900 / yr
VIP SUPPORT
24/7 EMAIL SUPPORT (REPLY WITHIN 4 HOURS)
SMS TEXT MESSAGE (REPLY WITHIN 30 MINUTES)
SUPPORT FROM DEVELOPER (UP TO 2 HOURS PER MONTH)
MARKETING CONSULTING (1 HOUR PER MONTH)
9AM-9PM EST SKYPE/PHONE CUSTOMER OR TECHNICAL SUPPORT BY SAME BUSINESS DAY APPOINTMENT
(UP TO 8 HOURS PER MONTH)
$800 / mo
$7500 / yr
MARKETING CONSULTING
SEO REVIEW, WEBSITE REVIEW, MARKETING STRATEGY, MENTORING FOR ECOMMERCE AND MARKETING
(UP TO 4 HOURS PER MONTH)
$900 / mo
$8900 / yr
WEBSITE PROJECT MANAGER
DAILY CONTACT WITH EMPLOYEE
MANAGED DAILY TO DO LIST
8 HOURS PER DAY SCREEN SHOT RECORDING
WEEKLY SCREENSHOT PERFORMANCE REVIEW
WEEKLY PERFORMANCE REPORTING
$25 / HR
(20 hrs minimum per week)