Use Mail in the Backoffice

Description: Learn how to use Emails in the Backoffice app.

Things We Cover:

  • Using in-app Mail Client
1

Emails

Go to Emails

2

Mailbox

Choose a mailbox from the dropdown

3

Menu

There is a Mail Menu on the left hand side of the screen. It contains folders and filters.

4

Actions

Basic actions for email (Compose, Reply, Forward, etc.) are located on one panel:

5

Messages

Main section shows messages in selected folder:

6

Quick View

Quick View is available in screens bottom, when you select a message from the list:

7

Full View

Click Full Thread button on the actions panel to open the message in new window.

8

Canned Messages

To use previously saved Canned message while youre writing new message, hit Canned Messages button and choose the message you want: