Size, color, position, content and language
Modify the Size, Colors, Position and Content of the visitor widget to suit your website. You can even customize the widget to suit your language!
Never lose a conversation again
View a complete history of every chat you and your team have had. Your transcripts are stored indefinitely and you can delete them at any time.
Get the most out of your visitors
Triggers allow you to set automated messages based on multiple conditions, like time, visiting a specific page, or performing a certain action etc.
- Multiple Agents
Save time by answering frequently asked visitor questions with shortcuts. Shortcuts are a major time saver, and they allow you to share recommended messages or answers with new members of your team.
tawk.to is an agent centric application, as opposed to company centric. What this means, is that every agent is an administrator of their own account and can be invited to share multiple different 'sites' or 'pages'. You can add an unlimited number of agents!
You can have multiple aliases, so you can answer each chat with whichever name you like. Each alias can also have its own profile picture, work title etc.
Departments Create different
Departments for your team, and assign different agents to each. Eg: Have the sales team answer sales related chats, and the IT team answer technical support chats.
Add multiple different widgets to as many websites as you like, so you can track where all your chats are coming from. Log in to one dashboard, and answer on behalf of many different sites.
If you don't have a website you can create custom Pages (eg: tawk.to/YourBrand), share the link and then start accepting chats instantly. You can create as many Pages as you like!
Track and monitor the visitors on your website in real time, watch as they navigate from page to page within your site. Gain key insights in to visitor behavior and much much more.
Introducing live chat
We've put together the best website features to help your business standout against your competitors. From beautiful mobile responsive layouts to blazing fast loading speeds, we have you covered.